Help

Help & Support

We’re here to make your Norré Labs experience seamless from start to finish. If you have a question about your order, our products, or our policies, you’re in the right place.

Order Support

Check your order status, update your shipping information, or request a return by visiting your Account Dashboard. You’ll also find real-time tracking updates once your order ships.

Product Questions

Our science-driven formulations are made with precision and transparency. Visit our Product FAQ to learn more about ingredients, usage, and safety information — or reach out to our support team for personalized guidance.

Returns & Exchanges

If something isn’t right, we’ll make it right. Returns are accepted within 30 days of delivery for unopened or unused products. For damaged or incorrect items, please contact us immediately so we can arrange a replacement.

Contact Us

Our team is available Monday–Friday, 9 AM–6 PM (EST).
📧 Email: help@norrelabs.com